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Unable To Send E-Mail Notification from a TaskFlow (Doc ID 1500388.1)

Last updated on FEBRUARY 19, 2020

Applies to:

Hyperion Planning - Version 11.1.2.1.000 to 11.1.2.1.600 [Release 11.1]
Information in this document applies to any platform.

Symptoms

- Tasks run fine from an EPMA TaskFlow, but E-mail tasks/notifications do not get sent.

- E-mail notifications can be sent from other Products in the suite, e.g: Financial Reporting and Planning

- Errors appear in the SharedServices_Taskflow.log:

'E-mail server is not running'

'Make sure the e-mail server is running and try again', and possibly

'Connection to email server is broken. Failed to send email'

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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