Unable To Send E-Mail Notification from a TaskFlow
(Doc ID 1500388.1)
Last updated on FEBRUARY 19, 2020
Applies to:
Hyperion Planning - Version 11.1.2.1.000 to 11.1.2.1.600 [Release 11.1]Information in this document applies to any platform.
Symptoms
- Tasks run fine from an EPMA TaskFlow, but E-mail tasks/notifications do not get sent.
- E-mail notifications can be sent from other Products in the suite, e.g: Financial Reporting and Planning
- Errors appear in the SharedServices_Taskflow.log:
'E-mail server is not running'
'Make sure the e-mail server is running and try again', and possibly
'Connection to email server is broken. Failed to send email'
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |