Unable to start EPMA Server v11.1.2.x Service

(Doc ID 1501814.1)

Last updated on MARCH 06, 2018

Applies to:

Hyperion Planning - Version and later
Information in this document applies to any platform.


Unable to start the EPMA Server Service.  The below error is reported in the Event Viewer for EPMA Dimension Server/ EPMA Server:

Hyperion.CommonServices.Exceptions.DataAccessLayerException: To run the Dimension Server, both ALLOW_SNAPSHOT_ISOLATION and READ_COMMITTED_SNAPSHOT database settting must be set to 'ON'. Their values are currently 'OFF' and 'OFF' respectively. Please consult the product documentation for details.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms