Financial Reporting Error "Error getting CSS support information for driver[com.hyperion.ap.aps.Driver]" When Running a Report

(Doc ID 1504806.1)

Last updated on APRIL 19, 2018

Applies to:

Hyperion BI+ - Version and later
Microsoft Windows x64 (64-bit) - Version: 2008 R2


When trying to run a Financial Reporting (FR) report connecting to Essbase from FR Studio or when trying to create an Essbase database connection from Workspace the following error occurs:

Failed to connect to Server.
Details: Error connecting to database connection xxxxxxx: Error:Error getting CSS support information for driver[com.hyperion.ap.aps.Driver]

This issue occurs when Financial Reporting Product is installed on a 64 bit Operating System.


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