Hyperion Financial Management Error "The Hyperion financial management - web tier service on local computer started and then stopped". (Doc ID 1506109.1)

Last updated on MARCH 01, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.2.000 and later
Information in this document applies to any platform.
March 2016

Symptoms

Hyperion Financial Management (HFM) Windows service "Hyperion financial management - web tier" stops and the following message is displayed:

The Hyperion financial management - web tier service on local computer started and then stopped. Some services stop automatically if they are not in use by other services or programs.

In Windows Event Viewer log the following information is recorded:

The description for Event ID 0 from source HyS9FinancialManagementWeb cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:

Could not initialize the Java Virtual Machine.

the message resource is present but the message is not found in the string/message table.

Cause

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