Hyperion Financial Management Error "The entire system lock was not found in the list" When Attempting to Delete Invalid Records (Doc ID 1506213.1)

Last updated on JUNE 28, 2017

Applies to:

Hyperion Financial Management - Version 11.1.1.3.500 and later
Information in this document applies to any platform.

Symptoms

Hyperion Financial Management (HFM) application may hang or respond very slowly when running Delete Invalid Records task, this includes Scan option.  Errors maybe written to HsvEventlogs like the following:

File: CPrimaryClusterController.cpp Version: 11.1.1.3.500.13324780.3446 Line: 4393 Error: (-2147200157)(0x80045363)(The entire system lock was not found in the list.)
File: CPrimaryClusterController.cpp Version: 11.1.1.3.500.13324780.3446 Line: 2261 Error: (-2147200157)(0x80045363)(The entire system lock was not found in the list.)
File: CHsvClusterController.cpp Version: 11.1.1.3.500.13324780.3446 Line: 2918 Error: (-2147200192)(0x80045340)(An unknown error has occurred in the HsvClusterController object.)
File: DataLocking.cpp Version: 11.1.1.3.500.12884487.3285 Line: 85 Error: (-2147200192)(0x80045340)(An unknown error has occurred in the HsvClusterController object.)

File: CPrimaryClusterController.cpp  Version: 11.1.1.3.500.13324780.3446  Line: 360   Error: (283465)(0x45349)(Server MYSERVER has waited over 2995 seconds to lock the data cube.)

File: CPrimaryClusterController.cpp Version: 11.1.1.3.500.13324780.3446 Line: 371 Error: (283510)(0x45376)(The following blocking record was removed from the locking list due to inactivity. The blocking record is: ServerName: MYSERVER , ThreadID: 1388, Scenario: -1, Year: -1, Entity: -1, Parent: -1, Value: -1.)

Cause

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