OBIEE 11g: Custom Skins no Longer Display Correctly (Doc ID 1507046.1)

Last updated on JANUARY 31, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.6.5 and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.6.5 and later
Information in this document applies to any platform.

Symptoms

You have upgraded to OBIEE 11.1.1.6.5 and your custom skins (including the bundled Eden skin) no longer display correctly. Dashboard/UI pages are truncated and unusable. You have followed the steps in <note 1446846.1> to recreate the skin:

1) Re-copy blafp skin and style directories to custom folder (analyticsRes), replace existing custom skin/style
2) Restart presentation services
3) Clear browser cache

The seeded blafp skin displays correctly in both Internet Explorer and Firefox browsers, otherwise, the problem persists.

Changes

Upgrade to OBIEE 11.1.1.6.5.

Cause

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