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Unable to Login to FDM Application from Workbench or FDM Web with Error: "Error: unable to connect to database. Please check database information and verify database is accessible. -2036" (Doc ID 1507666.1)

Last updated on MAY 27, 2021

Applies to:

Hyperion Financial Data Quality Management - Version 11.1.2.1.000 and later
Information in this document applies to any platform.
9.29.15


Symptoms

When trying to login to a FDM application using the workbench or FDM web, it fails with the following error:

"Error: unable to connect to database. Please check database information and verify database is accessible. -2036"

 

You are able to connect to the FDM application database from the FDM server using sqlplus.

Changes

 Issue started after installation of Oracle ODAC binaries.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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