OBIEE 11g: Presentation Services do not Start and there is High CPU and Memory Usage (Doc ID 1508613.1)

Last updated on JANUARY 07, 2016

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.6.2 BP1 and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.6.2 BP1 and later
Information in this document applies to any platform.

Symptoms

You have installed OBIEE 11g.
When you re-start the OBI coreapplication (all OBIEE processes) in Enterprise Manager, all the services start normally.
But when you try to log in to OBIEE, the log in page takes nearly and hour to display.
During that time the sawserver process runs high on CPU (99%) and continues to consume more and more memory.

Cause

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