SmartView Error After Uninstalling: "Oracle\Smartview\Bin\HsTbar.xla" Could Not Be Found. (Doc ID 1509714.1)

Last updated on MARCH 13, 2017

Applies to:

Hyperion Financial Management - Version 11.1.2.1.103 and later
Information in this document applies to any platform.
10.12.15

Symptoms

In a Citrix server, when a user uninstalls the Smart View from the server it causes an issue when other users open Excel. When users open Excel the following error message is displayed:

"Oracle\Smartview\Bin\HsTbar.xla" could not be found. Check the spelling of the file name, and verify that the file location is correct. If you are trying to open the file from your list of  most recently used files, make sure that the file has not been renamed, moved, or deleted.

Cause

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