My Oracle Support Banner

SmartView Error After Uninstalling: "Oracle\Smartview\Bin\HsTbar.xla" Could Not Be Found. (Doc ID 1509714.1)

Last updated on FEBRUARY 01, 2019

Applies to:

Hyperion Financial Management - Version and later
Information in this document applies to any platform.


In a Citrix server, when a user uninstalls the Smart View from the server it causes an issue when other users open Excel. When users open Excel the following error message is displayed:

"Oracle\Smartview\Bin\HsTbar.xla" could not be found. Check the spelling of the file name, and verify that the file location is correct. If you are trying to open the file from your list of  most recently used files, make sure that the file has not been renamed, moved, or deleted.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.