EPM Workspace Agent Service Does Not Remain as "Started" (Doc ID 1515573.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version 11.1.1.3.502 and later
Information in this document applies to any platform.

Symptoms

The Enterprise Performance Management (EPM) Agent Service fails, and generates heapdumps and threaddumps.

When it fails the users are unable to login to EPM Workspace.  The following error is returned:

"Could Not Find a Reporting and Analysis Server Running on <servername> at Port 6800".

Cause

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