My Oracle Support Banner

Using Remote Diagnostic Agent (RDA) to Troubleshoot Oracle Hyperion EPM 11.1.2.x Hyperion Essbase Administration Services [Video] (Doc ID 1516965.1)

Last updated on JULY 26, 2022

Applies to:

Hyperion Essbase Administration Services - Version to [Release 11.1]
Information in this document applies to any platform.
Remote Diagnostic Agent (RDA) is a useful instrumentation utility developed by Oracle and scripted to collect troubleshooting information on more than 160 Oracle applications. RDA is bundled with Enterprise Performance Management and later. As the tool typically is updated every quarter, it is often out of date and will need to be replaced with the latest version. The Essbase Administration Services (EAS) module was first introduced in RDA 4.30 (December 2012). A more recent version of RDA is 8.00.


Encourage users to collect a wide selection of Oracle Hyperion Essbase Administration Services targeted and useful information using RDA by collecting service logs, servlet logs, configuration files, Hyperion Registry data, Microsoft Windows Event logs, and Microsoft Windows Registry focused on Essbase Administration Services.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Troubleshooting Steps
 RDA Setup
 PreInstall RDA Tools
 Running the Essbase Administration Services Profile
Viewing Collected EPM Related Data
Essbase Administration Services Collected Data

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.