Error Connecting to Essbase from OBIEE "Invalid Login Credentials" (Doc ID 1524677.1)

Last updated on JULY 03, 2017

Applies to:

Hyperion Essbase - Version 11.1.2.2.000 and later
Information in this document applies to any platform.
12.9.15

Symptoms

When attempting to connect to Essbase from OBIEE, getting the following error in the Essbase.log:

Login fails due to invalid login credentials

Users cannot log in to Essbase or Shared Services.

The SharedServices_Security_Client.log shows the following error:

[EssbaseAdminServices0] [WARNING] [EPMCSS-10075] [oracle.EPMCSS.CSS] [tid: 11] [userId: <anonymous>] [ecid: 004ortjO_2EFS8WZpxh8j20004x700L^YN,0:1] [SRC_CLASS: com.hyperion.css.store.identity.IdentityStoreImpl] [APP: EAS#11.1.2.0] [SRC_METHOD: getDeltaChanges] [URI: /eas/eas] Failed to get delta changes. com.hyperion.hit.registry.exceptions.RegistryException: java.sql.SQLException: ORA-28001: the password has expired[[. Verify Native user directory status and configuration.]]

[EssbaseAdminServices0] [ERROR] [EPMCSS-09224] [oracle.EPMCSS.CSS] [tid: 37] [userId: <anonymous>] [ecid: 004ortyEbILFS8WZpxh8j20004x700L^mp,0:1] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [APP: EAS#11.1.2.0] [SRC_METHOD: authenticateUser] [URI: /eas/eas] Failed to authenticate user. EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials

Cause

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