OBI EE 11g Failed To Start Presentation Server as the 'instanceconfig.xml' had bad XML syntax (Doc ID 1525965.1)

Last updated on MARCH 08, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.3.0 [1905] and later
Information in this document applies to any platform.

Symptoms

OBI EE 11g Presentation Server will not start and this error is seen in the SAW log file :

[2013-01-17T15:06:07.000+01:00] [OBIPS] [ERROR:16] [] [saw.dms.conext.unwrap] [ecid: 004h6xqnfTbFw000jzwkno000449000003,0:3] [tid: 2952842128] Failed to restore ctx from reference[[
File:executioncontext.cpp
Line:286
Location:
  saw.dms.conext.unwrap
  saw.threadpool
  saw.threads
ecid: 004h6xqnfTbFw000jzwkno000449000003,0:3
ThreadID: 2952842128

]]
[2013-01-17T15:06:07.000+01:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: 004h6xqnfTbFw000jzwkno000449000003,0] [tid: ] Oracle BI Presentation Services are shutting down.[[
File:sawserver.cpp
Line:733
Location:
  saw.sawserver
ecid: 004h6xqnfTbFw000jzwkno000449000003,0
]]

Cause

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