My Oracle Support Banner

Error: 'Southern_Hemisphere Is Undefined' when a User in the Southern Hemisphere (e.g. Australia) Tries to Log In (Doc ID 1528713.1)

Last updated on MARCH 08, 2017

Applies to:

Hyperion Data Relationship Management - Version 11.1.2.2.000 to 11.1.2.2.304 [Release 11.1]
Information in this document applies to any platform.

Symptoms

When users in Australia try to log in to DRM, they get the error:

'SOUTHERN_HEMISPHERE' is undefined
Timezone.js Line: 174
Code: 0 Char: 13
URI: http://rexgbahypp012/drm-web-client/Scripts/Timezone.js?ver=ver=5760068731785961470

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.