EIS Online Help is Not Available (Doc ID 1538887.1)

Last updated on MARCH 08, 2017

Applies to:

Hyperion Essbase - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms

EIS v11.1.2.x online help does not launch

The following message occur after clicking the online help button:

The Help for this program was created in Windows Help format, which was used in previous versions of Windows and it is not supported in Windows Vista. For more information, see Windows Help program (WinHlp32.exe) is no longer included with Windows on the Microsoft support website.

Cause

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