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'Current Location' In Promotional Path Incorrect And Falling Into Never-ending Loop (Doc ID 1539091.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Planning - Version 11.1.2.2.000 and later
Information in this document applies to any platform.

Symptoms

UNABLE TO USE SAME USER/GROUP MULTIPLE TIMES IN THE PROMOTIONAL PATH and the "Current location" in the Potential Promotion Patch are show multiple times.

 

 

 

 

 

 

The flow is as below

Tuser1 -> tuser2 -> tuser3 -> tuser2 -> tuser4 -> testuser1 -> tuser2 -> admin

 

 

 

 

 

 

 

 

 

Start the Planning unit

Login with tuser1 and promote to tuser2

Problem 1: The “current location” will be shown for all the tuser2

 

 

Login with tuser2 and promote to tuser3

Login with tuser3 and promote to tuser2

Login with tuser2 and promote, the Next owner will be shown as tuser3 and not tuser4. The loop continues without any end, a dead lock situation, which is the second problem.

Cause

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