Last updated on OCTOBER 10, 2013
Applies to:Business Intelligence Server Enterprise Edition - Version 126.96.36.199.0 BP2 to 188.8.131.52.1 [Release 11g]
Information in this document applies to any platform.
In OBIEE 11G, users receive the following error when opening a dashboard or navigating between dashboard pages, " Fatal: There was a problem retrieving the response data Unknown (12030)."
Other symptoms include:
- The error message is coming from the Browser and not the OBIEE application.
- Issue is PC/browser specific. The issue cannot be reproduced on Chrome browser.
- Re-installed the IE8 browser but the issue still occurs.
- Issue is only seen on a few client machines.
- Same user on other machines do not see this issue.
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