Smart View Creates Conflicts With Excel 2003 (Doc ID 1540607.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 11.1.2.1.600 and later
Information in this document applies to any platform.

Symptoms

After launching Smartview from Planning, some users experience a loss of functionality in Excel and Outlook.

- Outlook not able to start

- Lost functionality in Excel (not able to double click on file names ).

Changes

Possible changes in registry data (\\HKCU\Software\Microsoft\Office11.0\ExcelOptions\Options) 

Cause

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