Smart View Error "Unknown error in HFMProvider Data at the root level is invalid Line1 position1" When Opening HFM Web Data Entry Forms (Doc ID 1542259.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.2.302 to 11.1.2.2.303 [Release 11.1]
Information in this document applies to any platform.

Symptoms

When opening Hyperion Financial Management (HFM)  Web Data Entry Forms (WDEF) in Smart View the following error message is displayed:

Unknown error in HFMProvider Data at the root level is invalid Line1 position1.

This only occurs when the client machine is non-US and the decimal settings in the HFM application are set to European e.g. comma for a decimal. Changing the settings or the OS language resolves the issue.

Cause

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