SSL3_GET_SERVER_CERTIFICATE error saving Agent (Doc ID 1544091.1)

Last updated on MARCH 08, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.6.2 and later
Information in this document applies to any platform.

Symptoms

Try to add a new e-mail address to an e-mail agent/iBot that runs a report and send it to e-mail. When trying to add another address is shows ssl handshake error and cannot add this address.

Name
--------
logs

sawlog
++++
[2013-03-19T15:23:00.000+02:00] [OBIPS] [ERROR:31] [] [saw.httpserver.processrequest] [ecid: a28d40cbd7a3afc6:-7a5e2696:13d7e0797e1:-8000-000000000000b5e9,0:1] [tid: 2165672256] Oracle BI Scheduler Error: Error Message From BI Security Service: [nQSError: 12002] Socket communication error at call=SSL_connect: (Number=1) error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed
[nQSError: 46119] Failed to open HTTP connection to server 10.10.10.10 at port 9804.
[nQSError: 68021] Message from Oracle BI Scheduler.[[
File:nqscheduler.cpp
Line:103
Location:
saw.httpserver.processrequest
saw.rpc.server.responder
saw.rpc.server
saw.rpc.server.handleConnection
saw.rpc.server.dispatch
saw.threadpool.socketrpcserver
saw.threads
SessionID: fucuifn9lg8phosg3tmn675mquqnjon4l441hea
AuthProps: AuthSchema=UidPwd|PWD=******|UID=test|User=test
ecid: a28d40cbd7a3afc6:-7a5e2696:13d7e0797e1:-8000-000000000000b5e9,0:1
ThreadID: 2165672256
HttpCommand: RetrieveIBotInfo
RemoteIP: 10.10.10.11
]]


----------------------

Changes

 A non-demo SSL certificate was deployed to the system.

Cause

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