Interactive Reporting Web Client Is Not Working For Non-Admin Users Using IE9 Windows 7 and Crashes When Opening BQY
Last updated on OCTOBER 01, 2014
Applies to:Hyperion BI+ - Version 184.108.40.206.000 to 220.127.116.11.300 [Release 11.1]
Microsoft Windows x64 (64-bit) - OS Version: 7
Microsoft Windows (32-bit) - OS Version: 7
Opening an Interactive Reporting (IR) BQY document from Enterprise Performance Management (EPM) Workspace using IR Web Client, it opens but stays empty and freezes.
When this occurs:
- Shows toolbars and menubar, and then freezes.
- No report is shown, menubar does not work and not able to close window by clicking the X-icon.
- Need to use task manager to end the task and close the window.
The issue occurs with a non-admin Windows 7 user however everything works for Windows7 Administrator user. It was seen within Microsoft Windows 7 and Internet Explorer 9 environment.
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