Interactive Reporting Web Client Is Not Working For Non-Admin Users Using IE9 Windows 7 and Crashes When Opening BQY (Doc ID 1545647.1)

Last updated on OCTOBER 01, 2014

Applies to:

Hyperion BI+ - Version 11.1.1.4.000 to 11.1.2.2.300 [Release 11.1]
Microsoft Windows x64 (64-bit) - OS Version: 7
Microsoft Windows (32-bit) - OS Version: 7

Symptoms

Opening an Interactive Reporting (IR) BQY document from Enterprise Performance Management (EPM) Workspace using IR Web Client, it opens but stays empty and freezes.

When this occurs:

The issue occurs with a non-admin Windows 7 user however everything works for Windows7 Administrator user. It was seen within Microsoft Windows 7 and Internet Explorer 9 environment.

Cause

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