ERPI Data Loads to Planning Application Fails with '[HPLService] Info:Error: java.lang.NullPointerException' in the ErpIntegrator.log (Doc ID 1551759.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Financial Data Quality Management - Version 11.1.2.2.000 and later
Information in this document applies to any platform.
7/6/15

Symptoms

1. When running an ERPI data load the load is failing with the following error:

[HPLService] Info:Error: java.lang.NullPointerException
----
java.lang.NullPointerException
at com.hyperion.aif.essbase.EssbaseConnection.getCube(EssbaseConnection.java:133)
at com.hyperion.aif.webservices.HPLService.executeDataLoad(HPLService.java:235)

2. The CalcManager.log in C:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\ErpIntegrator0\logs also contained the following error in this case:

Cannot get olap user. Essbase Error(1311007): Essbase found a user and a group with the name admin. Specify the type (user or group) to resolve the conflict

 3. ERPI metadata loads to the same Planning target application do work though.

Changes

 If this has been working in the past then changes may have been made to users or groups in Shared Services.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms