First Row Disappears In Excel - SmartView 11.1.2.2.x (Doc ID 1556230.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion Essbase - Version 11.1.2.2.100 and later
Information in this document applies to any platform.

Symptoms

When creating an Excel sheet using the SmartView plugin (11.1.2.2.310), after an update, either 'Refresh' or Query -> Run Report, the first row in the Excel sheet disappears.

It can be manually made visible again, but this is difficult for users.
 

Note: This issue was reported since version 11.1.2.1.103, the same below solution applies to versions 11.1.2.1 and 11.1.2.2.x

Cause

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