Hyperion Financial Management Error "Invalid DCOM User name "Username" or password" When Creating an Application (Doc ID 1558864.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.2.300 and later
Information in this document applies to any platform.
*may 13,2015*

Symptoms

It is not possible to create a Hyperion Financial Management (HFM) application. The following error message is shown:

Invalid DCOM User name "Username" or password.
Line:256 File: .\CEPMWindowsConfig.cpp Error code:0x80040803 Error: Logon failure: unknown user name or bad password.
Failed to obtain the user info of Username
Line:76 File: .\CEPMWindowsConfig.cpp Error code:0x80040803 Error: IDispatch error #1539
Failed to set the DCOM identity of {7F7AEDEB-1268-4AA5-BEE8-E780002F16C7} to test1: IDispatch error #1539

Cause

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