Error Saving Customization (Doc ID 1562979.1)

Last updated on MARCH 08, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.6.8 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.6.8 version, Analytics

User is getting an error when trying to save a dashboard customization (page options->Save Current Customization, Save for: Me. In the catalog manager the _selections folder and a few other folders are set to "<Deleted User>". It appears that this user has been removed and then re-provisioned. When trying to change the ownership of the folder in Catalog Manager, it is not possible to select the user as an owner for the folder.


ERROR
-----------------------
access denied for user path.




Cause

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