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OBIEE 11g: Error: "[nQSError: 17014] Could not connect to Oracle database. [[ [nQSError: 17001] Oracle Error code: 28000, message: ORA-28000: the account is locked" Unable to Start the Scheduler (Doc ID 1563120.1)

Last updated on DECEMBER 14, 2023

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.6.7 and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.6.7 and later
Information in this document applies to any platform.

Symptoms

When attempting to start the scheduler, either via Enterprise Manager or using the opmnctl command, you get the following error:

[2013-06-17T11:15:10.000-05:00] [OracleBISchedulerComponent] [ERROR:1] [] [] [ecid: 004rpjaaDd17u1ULU6p2ic0000g6000000] [tid: 8b4e1720] [nQSError: 17014] Could not connect to Oracle database. [[
[nQSError: 17001] Oracle Error code: 28000, message: ORA-28000: the account is locked
 at OCI call OCISessionBegin.
]]

Cause

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In this Document
Symptoms
Cause
Solution


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