Hyperion Financial Management Error "Internet Explorer cannot download downloadfile.asp from servername" When Extracting a Memberlist (Doc ID 1563857.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version 11.1.1.3.500 and later
Information in this document applies to any platform.

Symptoms

In a Hyperion Financial Management (HFM) application, when trying to extract a member list, after clicking the 'download' link, the download fails and Internet Explorer (IE) displays the following error message:

Internet explorer cannot download downloadfile.asp from servername. Internet explorer was not able to open this internet site. The requested site is either unavailable or cannot be found. Please try again later.

The issue occurs in IE8, but not in IE9.

Cause

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