OBIEE 11g: Error: "Incident Detected Using Watch Rule "StuckThread"" (Doc ID 1564290.1)

Last updated on JANUARY 30, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.6.4 and later
Business Intelligence Server Enterprise Edition - Version 11.1.1.6.4 and later
Information in this document applies to any platform.

Symptoms

You have OBIEE 11g and you see that there are a lot of files created in the directory:

$<DOMAIN_HOME>/servers/bi_server1/adr/diag/ofm/bifoundation_domain/bi_server1/incident

by the managed server (bu_server1).  Reviewing one of the files, you see the following:

Incident detected using watch rule "StuckThread":
Watch time: May 31, 2013 10:45:49 AM CEST
Watch ServerName: bi_server1
Watch RuleType: Log
Watch Rule: (SEVERITY = 'Error') AND ((MSGID = 'WL-000337') OR (MSGID = 'BEA-000337'))
Watch DomainName: bifoundation_domain
Watch Data:
  DATE : May 31, 2013 10:45:49 AM CEST
  SERVER : bi_server1
  MESSAGE : [STUCK] ExecuteThread: '46' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "603" seconds working on the request "weblogic.servlet.internal.ServletRequestImpl@4e11c74[
GET /analytics/saw.dll?dashboard&PortalPath=%2Fshared%2FServizio%20Clienti%20Premium%2F_portal%2FSWAP%20Easy%20Pay HTTP/1.1
Accept: image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/x-shockwave-flash, application/x-ms-application, application/x-ms-xbap, application/vnd.ms-xpsdocument, application/xaml+xml, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, */*
Accept-Language: it

Cause

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