OBIEE 11g: Error: 'Unable to Sign in. An Invalid User Name or Password was entered' after Integration with MS Active Directory

(Doc ID 1567893.1)

Last updated on JANUARY 31, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.3.0 [1905] to 11.1.1.7.1 [Release 11g]
Business Intelligence Server Enterprise Edition - Version 11.1.1.3.0 [1905] and later
Information in this document applies to any platform.

Symptoms

After the integration of Oracle Business Intelligence 11g with Microsoft Active Directory, some users are unable to connect while others can. In particular, some problems may arise with 'Administrator' account.

The following errors occur:

Unable to Sign In
An Invalid User Name or Password was entered

Logon failed due to: [nQSError:43113] Message returned from OBIS.
[nQSError:43126] Authentication failed: invalid user/password.
[nQSError:37001] Could not connect to the Oracle BI Server instance.

Cause

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