EPMA Server Service Does Not Start - Failed to find or load the registered .Net Framework Data Provider (Doc ID 1567895.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 11.1.2.2.000 and later
Information in this document applies to any platform.
***1.2.15***

Symptoms

Oracle EPMA Server service does not start. The Windows Event Viewer shows the below error:


[EPMA Server Startup] ERROR SVR_ERR_PROCESSMGR_CANT_INIT_SESSIONMGR:Cannot initialize the Session Manager.Hyperion.DimensionServer.Interface.Exceptions.EPMAServiceException: Cannot initialize the Session Manager. ---> System.Configuration.ConfigurationErrorsException: Failed to find or load the registered .Net Framework Data Provider.
  at System.Data.Common.DbProviderFactories.GetFactory(DataRow providerRow)
  at System.Data.Common.DbProviderFactories.GetFactory(String providerInvariantName)
  at Hyperion.DataAccessLayerCore.DataAccessLayer..ctor(NameValueCollection settings)
  at Hyperion.DimensionServer.SessionManager.SessionManager.InitializeSqlConnection String()
 at Hyperion.DimensionServer.SessionManager.SessionManager.Initialize(String configFileName, Boolean restorePastInstanceSessions, Boolean enableCaching)
 --- End of inner exception stack trace ---
 at Hyperion.DimensionServer.Service.Main.InitializeSessionManager()
 at Hyperion.DimensionServer.Service.Main.Start()


Changes

 Newly installed system. Confirmed that the Oracle Data Provider .NET component and the ASP.NET components are installed along with the full Oracle DB Client.

Cause

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