When Opening A Saved Web Form In Excel The Connection And POV In The Web Form Is Lost
(Doc ID 1569282.1)
Last updated on MAY 30, 2018
Applies to:
Hyperion Planning - Version 11.1.2.2.300 and laterInformation in this document applies to any platform.
Symptoms
On : 11.1.2.2.302 version, Smart View
ACTUAL BEHAVIOR
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When opening Web form in excel , get the following error
"Cannot perform operation. Make sure you are signed onto the server."
EXPECTED BEHAVIOR
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The POVs should be present .
STEPS
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The issue can be reproduced at will with the following steps:
User opens a web form in Excel, saves this Excel file, closes this Excel file and then re open this file again, sometimes there is an error message:
"Cannot perform operation. Make sure you are signed onto the server."
The connection to the application is lost and the POV is lost too.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |