OBIEE 11g Unable To Create System User Connection To BI, get Server Error: 'Error Retrieving User/Group Data From Oracle BI Server's User Population API'

OBIEE 11g Unable To Create System User Connection To BI, get Server Error: 'Error Retrieving User/Group Data From Oracle BI Server's User Population API' (Doc ID 1570642.1)

Last updated on JUNE 13, 2016

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.6.2 BP1 and later
Information in this document applies to any platform.

Symptoms

You receive the following error - sort of "out of the blue":
Error retrieving user/group data from Oracle BI Server's User Population API.
Users are unable to log on.
You have to bounce the BIEE services in order for anyone to connect.

Cause

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Applies to:

Symptoms

Cause

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