"500 - Internal Server Error" While Accessing OBIEE Analytics Through MS IIS Web Server (Doc ID 1571180.1)

Last updated on JULY 17, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Analytics application is not available when accessed through IIS web server. The following error is returned on browser:

500 – Internal Server Error.

But when Web Server is bypassed i.e. accessing Analytics directly through WebLogic server it is available and is not getting Errored out.

 

Errors in the log files include:

Web server log:

Entering method IISProxy::sendPostData()

Error 9 in seeking to start of temp request body file 'C:\Windows\TEMP\_wl_proxy\_post_9972_1'

*******Exception type [READ_ERROR_FROM_FILE] (Internal processing error) raised at line 1649 of .\IsapiProxy.cpp

Exception caught in method IISProxy::sendPostData at line no = 1665

 

 

BIServer.log :

ServletContext@1370330471[app:analytics module:analytics path:/analytics spec-version:2.5 version:11.1.1]] Root cause of ServletException.

java.net.SocketTimeoutException: Read timed out

                at java.net.SocketInputStream.socketRead0(Native Method)

                at java.net.SocketInputStream.read(SocketInputStream.java:150)

                at java.net.SocketInputStream.read(SocketInputStream.java:121)

                at weblogic.socket.JSSEFilterImpl.readFromNetwork(JSSEFilterImpl.java:403)

                at weblogic.socket.JSSEFilterImpl.read(JSSEFilterImpl.java:366)

                at weblogic.socket.JSSESocket$JSSEInputStream.read(JSSESocket.java:58)

                at weblogic.servlet.internal.PostInputStream.read(PostInputStream.java:194)

                at java.io.InputStream.read(InputStream.java:101)

                at weblogic.servlet.internal.ServletInputStreamImpl.read(ServletInputStreamImpl.java:222)

 

 

Cause

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