When Applying 11.1.1.x Patchset on Discoverer 11g, It Fails With "MYORACLESUPPORT_USERNAME(MyOracleSupportUsername)

(Doc ID 1572268.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Discoverer - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

When trying to apply 11.1.1.x patchset on DIscoverer 11g , the installation GUI is falling , you will see this message in the installer:

 

 

 and the install action logs shows the following error:

Copying Files...
Source Loc:<staged_area>/../../stage/products.xml
SEVERE:Values for the following variables could not be obtained from the command line or response file(s):
MYORACLESUPPORT_USERNAME(MyOracleSupportUsername)
Silent install cannot continue.
outputFile:<outputdir>/installProfile2011-02-11_12-31-45PM.log
in writeProfile method..
Calling OUI Exit Operations Here.

 If you run in silent mode, you get this error msg :

[< machine@username>Disk1]$ Log: <log directory>/install2011-02-11_12-31-45PM.log
Copyright (c) 1982, 2011, Oracle and/or its affiliates. All rights reserved.
Reading response file..
Verifying data......
Copying Files...
Internal Error: File Copy failed. Aborting Install 

 

Cause

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