Single Sign-on to Account Reconciliation Manager (ARM) is not Working For Some Users (Doc ID 1573332.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Financial Close Management - Version 11.1.2.3.000 and later
Information in this document applies to any platform.
8.3.15

Symptoms

Group of AD users have been provisioned to have access to ARM. All of them could login to Workspace; howewver; single sign-on only worked for one user, and not for the others. They were unable to sign-in to ARM when prompted for an ID and password.

Cause

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