OBIEE 11g Graphing Engine Is Not Responding - Connection Timed Out

(Doc ID 1574715.1)

Last updated on AUGUST 14, 2013

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Instead of getting graphs displayed on analysis and dashboards the following message is encountered:

"Graphing engine is not responding.
An error occurred during connect to “10.11.12.13:9810”. Connection timed out [Socket: 22]"

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms