My Oracle Support Banner

OBIEE 11g: Error: "A fatal error occurred while processing the request. JavaHeapspace Error. Error Codes: AGEGTYVF" When Exporting a Large Amount of Data to Excel2007+ (Doc ID 1575961.1)

Last updated on MARCH 13, 2019

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.0 and later
Business Intelligence Server Enterprise Edition - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

When you download or export a large amount of data to Excel2007, the following error occurs:

ERROR:
A fatal error occurred while processing the request. The server responded with: JavaHeapspace.
Error Details
Error Codes: AGEGTYVF
Location:saw.rpc.mis.read,saw.subsystem.portal.pdf, saw.httpserver.processrequest,saw.rpc.server.responder,saw.rpc.server.saw.rpc.server.handleConnection,
saw.rpc.server.dispatch,saw.threadpool.socketrpcserver,saw.threads

The parameter InputStreamLimitInKB=0 in $INSTANCE_HOME\config\OracleBIJavaHostComponent\coreapplication_obijh1\config.xml has already been changed.

Changes

The parameter InputStreamLimitInKB=8192KB in $INSTANCE_HOME\config\OracleBIJavaHostComponent\coreapplication_obijh1\config.xml has been changed to 0 (unlimited). 

  

Note: Setting InputStreamLimitInKB governor value to zero (0), which is unlimited, should only be used for testing purposes only. Configuring the value too high will allocate or consume more resources than necessary for an individual request to the JavaHost, may cause the Javahost to become unstable or crash and should be configured in context of all JavaHost requests (charts, graphs, exports).  Set the value to something reasonable that works with your large data sets.  The default is 8192 (8MB), but you may need to increase it to 16384 (16MB), 32768 (32MB), etc. (1024 * X).

InputStreamLimitInKB is documented here: InputStreamLimitInKB

The following documenation bug has been logged: Bug 18131269 - DOC ENH: INPUTSTREAMLIMITINKB SHOULD NOT BE SET TO UNLIMITED / ZERO (0)

  

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.