OBIEE 11g: Error "Eventually succeeded, but encountered and resolved errors... Number of skipped recipients: 0 of 4 " when Sending an Agent as an Alert to a Dashboard.

(Doc ID 1576971.1)

Last updated on JANUARY 30, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.0 and later
Business Intelligence Server Enterprise Edition - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

You are using OBIEE 11g.  You have agents that should appear as alerts on your dashboard.  But they are coming as e-mails and not to the dashboard.  If you run the agent manually, you see the following error:

 

Eventually succeeded, but encountered and resolved errors... 
    Number of skipped recipients: 0 of 4 

    AgentID: /users/zu/name0@oracle.com/Agents/I BOT TEST 101-7 
Device (dashboard) is not set in (name1@oracle.com) delivery profile. 
    AgentID: /users/zu/name0@oracle.com/Agents/I BOT TEST 101-7 
Device (dashboard) is not set in (name2@oracle.com) delivery 
profile. 
    AgentID: /users/zu/name0@oracle.com/Agents/I BOT TEST 101-7 
Device (dashboard) is not set in (name3@oracle.com) delivery 
profile. 
    AgentID: /users/zu/name0@oracle.com/Agents/I BOT TEST 101-7 
Device (dashboard) is not set in (name4@oracle.com) delivery profile.

 

If you run an agent to deliver a report to  the Home Page and Dashboard, you will see an error like this:

    AgentID: /shared/darivala/agent 01 
    No devices for user: Administrator 
    AgentID: /shared/darivala/agent 01 
    No Content for user : Administrator  "

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms