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Smartview Freezes or Hangs When Opening Excel Workbooks That Are Protected (Doc ID 1576998.1)

Last updated on MARCH 07, 2018

Applies to:

Hyperion Planning - Version 11.1.2.2.304 and later
Information in this document applies to any platform.

Symptoms

Excel workbook with Smart View enabled hangs when a protected workbook is opened. When the Smart View add-in is disabled in Excel, the workbook opens with no issue.

Cause

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