Smartview Freezes or Hangs When Opening Excel Workbooks That Are Protected (Doc ID 1576998.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 11.1.2.2.304 and later
Information in this document applies to any platform.

Symptoms

Excel workbook with Smart View enabled hangs when a protected workbook is opened. When the Smart View add-in is disabled in Excel, the workbook opens with no issue.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms