Problem installing Smart View "Unable to set the Installed property of the AddIn class" (Doc ID 1579574.1)

Last updated on JULY 06, 2016

Applies to:

Hyperion Planning - Version 11.1.2.2.302 and later
Information in this document applies to any platform.
***Feb 2,2015**

Symptoms

After installing Smart View you receive this error when opening Excel. 
Class not registered.  Looking for object with CLSID:{AC9F90-E877-11CE-9F68-00AA00574A4F}; Unable to set the Installed property of the AddIn class

 

The CLSID in the first error is referring to “Microsoft Forms 2.1 FormPackage” at C:\Windows\SysWOW64\FM20.DLL.

Cause

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