MSAD Users Not Getting Email Notification (Doc ID 1581202.1)

Last updated on DECEMBER 30, 2016

Applies to:

Hyperion Planning - Version 11.1.2.2.303 and later
Information in this document applies to any platform.

Symptoms

Email notification works for Native Users perfectly OK, but for Microsoft Active Directory (MSAD) users, emails are not sent, even though they belong to the same provisioned Group in Shared Services.

Cause

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