Planning Applications Do Not Open After Redeployment (Doc ID 1583243.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 11.1.2.3.000 and later
Information in this document applies to any platform.

Symptoms

Opening a Planning application, the website displays the following:

Server Error
500 - Internal server error.

There is a problem with the resource you are looking for, and it cannot be displayed.

In the Planning0.log:

[app:PLANNING_11.1.2.0 module:HyperionPlanning path:/HyperionPlanning spec-version:2.5]] Servlet failed with Exception
java.lang.ClassCastException: java.lang.NoClassDefFoundError

In HyS9Planning-sysout.log:

ERROR "com/hyperion/planning/olap/HspEssbaseJniOlap"

All the path configuration (%PATH% environment variable in Windows and 'java.library.path') is correct though.


Changes

Planning Web Application has been re-deployed

Cause

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