OBIEE 11.1.1.7.0 Graphs not Appearing in IE but Work Fine in Firefox and Other Browsers (Doc ID 1584592.1)

Last updated on MAY 26, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

Graphs are not consistently appearing in IE but work fine with other browsers.

Users that are using IE 8 have been observing inconsistent results with graphs appearing. It seems that sometimes the graph works fine and other times a great big grey box appears in the middle of the screen where the graph should be. 

 

Changes

 Adobe Flash was upgraded to 11.8.800.168. It has been observed that users are unable to view graphs since the latest version of Adobe Flash Player has been installed.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms