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Financial Reporting (FR) Web Service 11.1.2.2.303 Crashes Periodically With "Required Application Module Reporting.Reportviewer Is Not Configured" Error (Doc ID 1585623.1)

Last updated on APRIL 27, 2020

Applies to:

Hyperion BI+ - Version 11.1.2.2.303 and later
Information in this document applies to any platform.
***3.6.15***

Symptoms

You've recently applied Patch Set Update 11.1.2.2.303 to Financial Reporting.  Over time, while you're signed into Workspace and running FR reports, errors are thrown: "Required application module reporting.reportviewer is not configured" followed by "A Service Temporarily Unavailable error occurred communicating with the server".  Continued attempts to run reports lead to other errors:

> "Status: 503 -Service Temporarily Unavailable."

> "Weblogic Bridge Message......Failure of server APACHE bridge: No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent."

> "Lcom.brio.one.common.NetAddress


Restarting the Financial Reporting Web service temporarily resolves the issue.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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