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Financial Reporting (FR) Web Service Crashes Periodically With "Required Application Module Reporting.Reportviewer Is Not Configured" Error (Doc ID 1585623.1)

Last updated on NOVEMBER 14, 2023

Applies to:

Hyperion BI+ - Version and later
Information in this document applies to any platform.


You've recently applied Patch Set Update to Financial Reporting.  Over time, while you're signed into Workspace and running FR reports, errors are thrown: "Required application module reporting.reportviewer is not configured" followed by "A Service Temporarily Unavailable error occurred communicating with the server".  Continued attempts to run reports lead to other errors:

> "Status: 503 -Service Temporarily Unavailable."

> "Weblogic Bridge Message......Failure of server APACHE bridge: No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent."

> "

Restarting the Financial Reporting Web service temporarily resolves the issue.




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