OBIEE StartUp Error After Upgrade: "<Error> <HTTP> <BEA-101216> <Servlet: "workbench2" failed to preload on startup in Web application: "/ui". java.lang.OutOfMemoryError: PermGen space " (Doc ID 1585763.1)

Last updated on OCTOBER 27, 2014

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.6.9 and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.6.9 and later
Information in this document applies to any platform.

Symptoms

After the OBIEE upgrade from 11.1.1.6.9 to 11.1.1.7.0, managed server does not start. Therefore, none of the OBIEE components start up.

bi_server1.log shows the following errors:

<Error> <HTTP> <BEA-101216> <Servlet: "workbench2" failed to preload on startup in Web application: "/ui".
java.lang.OutOfMemoryError: PermGen space

Cause

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