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EPMA Data Sync Failure "An error occurred when contacting the Hyperion Planning server: HTTP/1.1 404 Not Found" (Doc ID 1587031.1)

Last updated on OCTOBER 11, 2019

Applies to:

Hyperion Planning - Version 11.1.2.2.000 and later
Information in this document applies to any platform.

Symptoms

When the Data Synchronization exceeds 300000 records, the synchronization fails with below error. When splitting the synchronization into smaller chunks, the synchronization runs through successfully.

DMEConnectorThread : 'Submit' processing failed - exception: java.lang.RuntimeException: An error occurred when contacting the Hyperion Planning server: HTTP/1.1 404 Not Found

In Data Sync log the following errors are recorded:

[2013-09-18T15:15:58.790+01:00] [EpmaDataSync1] [NOTIFICATION] [oracle.EPMASYNC.EXEC.] [tid: 285] [userId: <anonymous>] [ecid:###########,1:16483] [APP:EPMADATASYNCHRONIZER#11.1.2.0] processTranslation : finished - source connector finished
[2013-09-18T15:15:58.790+01:00] [EpmaDataSync1] [NOTIFICATION] [oracle.EPMASYNC.PROD_CONN.] [tid: 285] [userId: <anonymous>] [ecid:0#######,1:16483] [APP:EPMADATASYNCHRONIZER#11.1.2.0] DMEConnectorThread: Waiting for processing thread to finish...
[2013-09-18T15:16:01.524+01:00] [EpmaDataSync1] [ERROR] [oracle.EPMASYNC.PROD_CONN.] [tid: 287] [userId: <anonymous>] [ecid:###########,0] [APP: EPMADATASYNCHRONIZER#11.1.2.0]Error code is EPMA_DS_ERROR_DMECONNECTORTHREAD_PROCESSING_FAILED.
[2013-09-18T15:16:01.524+01:00] [EpmaDataSync1] [ERROR] [oracle.EPMASYNC.PROD_CONN.] [tid: 287] [userId: <anonymous>] [ecid:###########,0] [APP: EPMADATASYNCHRONIZER#11.1.2.0] DMEConnectorThread : 'Submit' processing failed[[java.lang.RuntimeException: An error occurred when contacting the Hyperion Planning server: HTTP/1.1 404 Not Found
               at com.hyperion.awb.datasync.connectors.PlanningDMEConnector.doSubmit(PlanningDME Connector.java:413)
               at com.hyperion.awb.datasync.connectors.DMEConnectorThread.processSubmitThread(Unknown Source)
               at com.hyperion.awb.datasync.connectors.DMEConnectorThread.run(Unknown Source)
               at java.lang.Thread.run(Thread.java:662


IIS log:

013-09-18 14:15:58 <IP_ADDRESS> POST /HyperionPlanning/servlet/PlanningDMEAdapter.wlforwardserver=tsthpl202.patest.test&port=&dbName=PAplan&appName=PAplan&appInstanceQualifier=Main 443 - <Your IP Address> Jakarta+Commons-HttpClient/3.1 404 13 0 0

Cause

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In this Document
Symptoms
Cause
Solution
References


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