FDMEE Export to HFM Returns Database Timeout in _HFM Log

(Doc ID 1589048.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Financial Data Quality Management, Enterprise Edition - Version 11.1.2.3.000 and later
Information in this document applies to any platform.

Symptoms

When attempting to export from Financial Data Quality Management Enterprise Edition (FDMEE) to Hyperion Financial Management (HFM) the export fails with the following error:

Adapter created.
Adapter Initialized successfully.
Failed to connect to IC2014
ERROR [AIF]: The script has failed to execute:
FATAL [AIF]: Error in CommData.exportData
Traceback (most recent call last):
File "", line 3947, in exportData
File "", line 467, in executeVBScript
RuntimeError: -5

The HFM Load error log (ApplicationRootFolder\Outbox\Logs) in the log <loadid>_hfm.log contains a database timeout error.

Cause

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