OBIEE: Admin Server Error: The returned message is: ORA-01017: invalid username/password; logon denied (Doc ID 1590668.1)

Last updated on AUGUST 09, 2016

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Database went down unexpectedly. After the services came up, the following error is shown while starting the Admin Server, "The returned message is: ORA-01017: invalid username/password; logon denied."

Changes

 RCU passwords were reset.

Cause

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