Product Selection Screen is Blank When Running EPM Uninstaller Using Different User (Doc ID 1593198.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Essbase - Version 11.1.1.3.500 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the EPM uninstaller to remove an Essbase Client installation from a Windows server, the Product Selection screen is blank. You cannot click Next, and produces the following error:

"you should select at least one product".

The Inventory.xml file for the server (in the default Windows location) shows an entry for the EPM System.

Cause

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