OBIEE 11g: Cannot Create or Edit BIP Reports Using Internet Explorer 9. Blank Screen Appears and the Application Hangs. (Doc ID 1596242.1)

Last updated on JANUARY 31, 2017

Applies to:

Business Intelligence Reporting and Publishing - Version 11.1.1.6.11 and later
Information in this document applies to any platform.

Symptoms

OBIEE 11.1.1.6.11

BI Publisher has become unusable in the OBIEE environment.

 

The following 3 observations have been made:

1) We cannot create a new BIP report.

a) Create a new Data-Model and generate sample data

b) Create a new BIP Report:

c) Choose “Use Existing Data Model”:

d) Nothing happens..users just get a blank screen; whereas normally, we would expect a popup to ask us to choose a data –model.

e) If we try to choose a data model by clicking on the “magnifying glass” then we can choose a data-model but then nothing happens when we click “OK”

The screen just hangs here….


2) We cannot edit an existing BIP report

a) Choose to “Edit” an existing BIP report:

b) The BIP screen opens blank and just hangs.


3) The problem only exists within OBIEE. If we log on to BI Publisher directly (http://...../xmlpserver) then we can open, edit and run BIP reports without any issues.



Cause

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